Placing an Order

Orders can be placed through the RV Mart website or mobile app after selecting a valid delivery zone via your postal code. Only products that are in stock in the warehouse serving your zone will be available to add to cart.

Order Confirmation

Once you place an order, you will receive a confirmation by email and SMS with your order number, itemised list, and estimated delivery slot. You can track the status of your order at any time from My Account → Orders.

Minimum Order Value

A minimum order value may apply depending on your delivery zone and the current promotions. The applicable minimum and any delivery charges are shown clearly on the cart and checkout pages before you place the order.

Delivery Windows

• Same-day delivery is available in most zones for orders placed before the cut-off time indicated at checkout.
• Next-day and scheduled delivery slots are offered when same-day is not available.
• Delivery timings may be adjusted on public holidays and during adverse weather — we will notify you if your slot is affected.

Payment Options

• Credit / debit cards
• UPI & net banking
• Wallet balance
• Cash on Delivery (where enabled for your zone)

Changes to an Order

Once an order has been packed and dispatched, changes cannot be made. If you spot an error immediately after placing the order, please contact omfmcgretailerllp@gmail.com with your order number and we will try our best to accommodate the change.

For cancellations and refunds, please review our Cancellation Policy.